JAN-PRO Franchise Development (“JAN-PRO” or “we”) recognizes the importance of protecting the security and confidentiality of the personal information of our customers that we collect, use, disclose and maintain. This notice is being provided to you to describe our policies and practices with respect to privacy of customer information and to allow you the opportunity to choose how certain information we collect about you and your account may be used or shared.
Categories of Information JAN-PRO Collects
JAN-PRO collects personal information about you from the following sources:
- Contact information JAN-PRO receive from you on the Site, such as your name, address, phone number and email address;
- Other personal information you submit to JAN-PRO on the JAN-PRO Site, including your inquiries and questions;
- Information about your transactions and experiences with JAN-PRO when you respond to surveys or provide JAN-PRO with feedback; and
- Information as part of the franchise application process, including financial information, employment and educational background, and demographic information
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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
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According to the CCPA, you have the following rights, as it pertains to this site:
- The right to know which personal information is being collected
- The right to know id personal data is being sold or shared and to whom
- The right to object to the sale of personal data
- The right to access one’s own personal information
- The right to equal service and price, even for consumers who exercise their privacy rights
Categories of Information We Disclose and Parties to Whom We Disclose
JAN-PRO does not disclose any personal information about JAN-PRO’S potential customers or current customers to third parties, except as permitted by law or as described below:
JAN-PRO has entered into Regional Master Franchise Agreements with JAN-PRO’S regional development franchisees. If you are submitting your information on JAN-PRO’S Site relating to cleaning services or for unit franchises, JAN-PRO will disclose your information to JAN-PRO’S regional development franchisee closest to your area for purposes of carrying out marketing activities and providing you with the information you requested. You can choose at any time not to allow JAN-PRO to share your personal information with JAN-PRO’S regional development franchisees by contacting JAN-PRO using the address, phone or email provided below under “Contact Us”.
Other Third Parties for Marketing Purposes
Except with your express consent JAN-PRO will not sell, license, trade or disclose your personal information to any third party (including an affiliate). If you have consented to such disclosure, JAN-PRO may from time to time provide your information to third parties whose products and services JAN-PRO believe may be of interest to you so that they can send you promotional materials directly. Should you wish to later opt-out of these disclosures, please contact JAN-PRO using the address, phone or email provided below under “Contact Us.”
If JAN-PRO undergoes a corporate reorganization or is purchased by another company, JAN-PRO will share and/or transfer your personal information with its affiliate group and/or its corporate acquirer, including any prospective acquirer, in order for you to continue to receive the same products and services from the acquirer.
Disclosures Permitted or Required By Law
JAN-PRO reserves the right to disclose your personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
JAN-PRO Use of Your Information
JAN-PRO generally use the personal information you provide for purposes consistent with the reason you provide it, such as to carry out your services, to communicate with you about your services or other transactions, to respond to your inquiries, to process franchise applications and, with your consent, for marketing and promotional purposes. JAN-PRO also may use your information to help JAN-PRO develop new products and services for internal business purposes, to investigate or settle inquiries or disputes, to respond to subpoenas or other legal process served on JAN-PRO, or for other legally required or permissible purposes.
JAN-PRO collects information such as your Internet browser type, operating system, and the IP address of the website from which you are linked to the Site. JAN-PRO uses this information to help us tailor our Site in a manner to better match your computer settings, interests and preferences.
JAN-PRO use a specific cookie in order to facilitate the use of Google Analytics in order to track and analyze the pages of the Site you visit. JAN-PRO does this only to better understand how you use this Site, with a view to offering improvements for all Site users and to tailor JAN-PRO’S business activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide JAN-PRO with any personal information. Learn more about privacy at Google and to opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on found
JAN-PRO Marketing Communications With You
With your consent, while JAN-PRO may contact you with offers and information concerning our products, services or promotions or those of JAN-PRO’S affiliates, franchisees or other third parties, you always have the choice not to receive these items. You may contact JAN-PRO as shown below under “Contact Us” either by mail, email or by phone to make a request to opt-out of these promotional activities, or in the case of e-mails, follow the opt-out instructions provided in the e-mail.
Confidentiality and Security
JAN-PRO restricts access to personal information about you to those of JAN-PRO’S employees who need to know the information to provide products and services to you. JAN-PRO maintains physical, electronic and procedural safeguards that comply with applicable law to guard your personal information against loss, theft and unauthorized access, disclosure, copying, use, or modification. In addition, JAN-PRO employs generally accepted information security techniques, such as firewalls, access control procedures and SSL encryption, to protect personal information against loss and unauthorized access.
Retention and Storage of Your Personal Information
JAN-PRO retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.
Suggestions, materials or other intellectual property sent or transmitted to JAN-PRO through JAN-PRO’S Site are governed by the separate terms applicable to these materials identified at the time of submission (if any). If no terms are identified, with the exception of personal information, all items will be deemed to be non-confidential, and we will have no obligation of any kind with respect to these items and will be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.
JAN-PRO’S Site is not intended for use by children under 13. JAN-PRO asks that children under the age of 13 do not use this Site and do not submit any personal information to JAN-PRO.
JAN-PRO SYSTEMS INTERNATIONAL, INC.
2520 Northwinds Parkway, Suite 375
Alpharetta, Georgia 30009
This notice is effective as of August 1, 2020.
© 2020 JAN-PRO Franchise Development