JAN-PRO Systems International is led by a visionary team of executives passionate about your success
Atlanta-based and founded in 1991, JAN-PRO Systems International’s mission is to help people realize their dreams of business ownership through service industry franchising. Meet the JAN-PRO Systems International team working hard to continually innovate a reliable, best in class mentoring and support framework to help our franchises grow and prosper.
JAN-PRO Systems International Team
Gary Bauer – JAN-PRO Brand President
From April 2020 to present, Gary has been the Brand President for JAN-PRO Franchising International, Inc. and JAN-PRO Enterprises, LLC.
From October 2016 through March 2020, Gary served as Operations Manager of Orkin Pest Control. Gary served as CEO of BDRY Systems from September 2015 to May 2016.
From September 2000 to August 2015, Gary served in various senior executive roles for the AmeriSpec, Furniture Medic, ServiceMaster Clean, and ServiceMaster Restore franchise brands, including serving as Chief Operations Officer of the ServiceMaster Franchise Group from March 2012 to August 2015.
Gary is based in Knoxville, Tennessee.
Joseph Sloyan: Vice President of Franchise Development
Joe has been our Vice President of Franchise Development since May 2021.
From February 1987 until May 2021, Joe served in sales and marketing positions for the ServiceMaster Franchise Service Group in Memphis, Tennessee. Prior to that, from April 1982 until February 1987, Joe served in various regional/district office operational and marketing positions with Orkin Pest Control in Waukegan, Illinois.
Joe is based in Orland Park, Illinois.
Charlie Kerr: Senior Vice President of Operations
Charlie has been our Senior Vice President of Operations since February 2021.
From January 2020 until February 2021, Charlie served as President of KFR Group LLC in Denver, Colorado. Prior to that, from January 2014 until December 2019, Charlie served as President of Drama Kids International, Inc. in Fort Meyers, Florida.
Charlie is based in Denver, Colorado.
Karen Forrest: Vice President of Marketing
Karen has been our Vice President of Marketing since June 2021.
From August 2020 until May 2021, Karen served as an independent Marketing Consultant in Atlanta, Georgia. Prior to that, from September 2017 to August 2020, Karen served as Director of Global Marketing for InterContinental Hotels Group in Atlanta, Georgia. From December 2015 to September 2017, Karen served as Global Director of the IHG Rewards Club of InterContinental Hotels Group in Atlanta, Georgia.
Karen is based in Atlanta, Georgia.
Neeraj Gupta: Vice President of Training, Technical Development and Sourcing
Neeraj has been our Vice President of Technical Development, Training and Sourcing since September 2020.
From October 2016 until August 2020, Neeraj was the Vice President of Excelerate Learning, LLC in Memphis, Tennessee. Prior to that, from June 2001 until September 2016, Neeraj was the Director of Product Research and Development for the ServiceMaster Franchise Group in Memphis, Tennessee.
Neeraj is based in Memphis, Tennessee.
Ben Madrid: Sr. Director of Field Services & International Support
Ben joined JAN-PRO Systems International in July 2021.
He served as Region Director of ServiceMaster Clean from May 2016 to July 2021, leading and directing the Company’s operations, sales, administrative and human resources functions. Prior to that, Ben served as Director of Environmental Services, of Aramark/Houston Methodist between January 2015- March 2016 where he was responsible for the development and execution of the Environmental Services Department.
He was an Owner of ServiceMaster Cleaning Pros between 2009 – January 2015. Leading and directing the Company’s service, sales, administrative and financial operations of a fast-growing commercial cleaning business.
Ben is based in Albuquerque, NM.
Lilas O’Rourke: Brand Development Coordinator
Lilas joined JAN-PRO Systems International in June 2021.
From 2018 to 2021, she worked as Technical Talent Specialist, and Maintenance Management Recruiter working with major companies such as Blue Cross Blue Shield, and Amazon.
From March 2016 – October 2017, Lilas worked with ATD as National Account Manager, managing corporate accounts in NJ and PA, making daily scheduled visits and cold calls to assigned accounts. Assisting with training on the company’s website, providing merchandising assistance, and consultation.
Supported by our LYNX Franchising Platform Partners
LYNX Franchising Team
Russ Reynolds – CEO
Russ has had a distinguished career of accomplishment and stability and brings with him a wealth of franchising experience. He came to LYNX from franchisor Batteries Plus Bulbs (BPB) where he was CEO and President for 17 years. During this time, BPB grew from a small regional operator, to a national retail franchised chain with over 725 stores, 300 franchisees and over $625m in system sales. During his tenure, BPB nearly doubled average store sales and increased gross margin by over 20%. Russ’ experience in strategy, sales and marketing, supply chain management, and technology benefits LYNX greatly. Prior to joining Batteries Plus, Russ spent 14 years with GNB Technologies, a major global supplier of automotive and industrial power products. After progressing through several sales and marketing roles, he then led 3 different business units, ultimately becoming the VP-General Manager for the Global Automotive Division based in Atlanta. Russ started his career in retail at Target stores and worked both in store operations and merchandising. Russ holds a BA from Bethel University (MN) and an MBA from the University of Minnesota. He and his wife Lisa have 4 children and live in Peachtree Corners, GA.
Michael Borreca – SVP & CFO
Michael is the Senior Vice President and CFO of LYNX Franchising. At LYNX, Michael is responsible for creating a vision and strategic direction for the overall accounting and finance functions including forecasting, business planning, management reporting and business analytic activities. This also includes the development of key strategic business initiatives in order to closely align planning with financial results. Before joining LYNX, Michael served as VP of Corporate Finance and Corporate Treasury for FOCUS Brands Inc., a franchisor of over 5,300 worldwide restaurant locations across 6 brands, where he had responsibility for the corporate finance, external reporting, corporate treasury and investor relations departments. Prior to that, Michael spent the bulk of his career working for KPMG, LLP management consulting practice where he focused on finance strategy and finance transformations including organizational design, due diligence, process development and improvements, accounting operations, and merger/acquisition integration. Michael resides in Alpharetta, GA with his family, is a graduate from Florida State University (MAcc and BS in Finance & Accounting), is a member of the AICPA and is an avid golfer in his free time.
Tom O’Hare – SVP & COO
Tom has had an extensive career as a senior operations and finance executive with significant long-term experience in franchising, manufacturing and distribution. He came to LYNX after retiring from franchisor Batteries Plus Bulbs (BPB) where he was Chief Operating Officer responsible for all operations and finance for 14 years. During this time, BPB grew from a small regional operator, to a national retail franchised chain with over 700 stores, 300 franchisees and over $600m in system sales. Tom’s experience in operations management and business planning are directly applicable to the opportunities and challenges facing LYNX. Prior to joining Batteries Plus, Tom spent over a decade with GNB Technologies, a major global supplier of automotive and industrial power products. After progressing through several finance roles, he led the North American operations for the company’s lead acid battery smelters in addition to all logistics operations for the global automotive business. Tom began his career in public accounting in the Irish practice of Deloitte Touche Tohmatsu Ltd.
Andrew Forrest – VP of Technology
Andrew is our Vice President of Technology having previously served as Director of IT. At Lynx, Andrew is responsible for IT strategy across all of our brands, ensuring strong vendor partnerships along with evaluating emerging technologies and trends which may benefit the group as a whole. Data and network security are high priority, key aspects that he is responsible for along with brand wide software initiatives. Prior to joining Lynx, Andrew served as Head of IT at Abbey Protection Group (Specialist Legal advice line providers and tax insurance) in London, England where he was responsible for both the applications portfolio along with the infrastructure and network operations across all sites within the group. Andrew holds a Bcom Informatics degree and has a strong background in software development and project management. Andrew is a keen traveler and nature photographer, having lived on 4 different continents during the last 20 years. He now resides in Roswell, GA.
John G. Haraldson – General Counsel
John is the General Counsel for Lynx Franchising. As General Counsel John is responsible for developing and executing legal and litigation strategy, and risk management. John is an experienced franchise executive and a passionate advocate for the franchising model. With more than 20 years of experience in the franchise industry, he is active in the International Franchise Association and its Franchise Action Network. John has worked for some of the world’s most recognizable brands. Past roles include counsel for Taco Bell® and lead Senior Counsel for Valvoline and Valvoline Instant Oil Change. Most recently, John served as Vice President and Division General Counsel for the ServiceMaster Brands franchise group, including the ServiceMaster Restore, ServiceMaster Clean, Merry Maids, AmeriSpec, and Furniture Medic brands. John is a graduate of the University of Missouri at Kansas City and received his JD from Chicago-Kent College of Law.